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HostPapa Blog / Technology
21 Sep

How To Choose A CRM Tool

The amount of money your business generates depends directly on how well you take care of your customers. A study by American Express proves this. According to their report: “ 69% (Customers) say they are willing to spend more with a company that has good customer service.” If your business is just getting off the ground, you will take care of your new customers very well. That’s because you only have a few. But what happens when your business grows? What happens when you get 100, 1,000 or maybe even 100,000 new customers? Will...

26 Apr

Website Speed: 5 Ways To Improve Your Site’s Performance

Website speed can be one of the most important elements to increasing traffic and improving conversions on your website. Nearly half of all Internet users expect a web page to load within 2 seconds or less. Moreover, every 1-second delay in page response can result in a 7% reduction in conversions. People in today’s day and age have a very short attention span and if your website doesn’t load quick enough for them, then you can expect to lose a lot of potential customers. If you know that your website doesn’t...

28 Feb

What To Do If You Think Your Website Was Hacked

If you find out that your website has been hacked it can send you into a panic. How did they breach your security? Why did they do it? What did they steal? What will your customers think? Despite all of the thoughts that might be rolling through your head, it is important to try and remain calm. Hacking actually occurs a lot more often than you might think. A Sophos Security Threat Report says that about 30,000 websites are hacked every day, which is why it is so crucial to have...

24 Feb

The Cloudflare Security Leak

At HostPapa, the security of our customers’ data is of the utmost importance. There was a recent Cloudflare memory leak reported to us today. Our security team is currently investigating the depth of the leak to ensure the safety of all HostPapa customers. The early results of this investigation have indicated that no HostPapa client accounts have been impacted as a result of the memory leak. Our team will continue their investigation and provide periodic updates when necessary. In addition, we have contacted Cloudflare to discuss the potential impact on our...

9 Feb

How to use Google Alerts to Monitor your Small Business Online

Google Alerts is an amazing tool that detects content changes on the internet and notifies you when those changes are noticed by Google (usually immediately). Originally launched in 2003, Google Alerts allow users to pick certain keywords or search terms and will notify them when those search terms appear online and will direct them to the site that published the specified keywords. For example, if you wanted to know when someone was writing about your business and what they were saying, you would set up a Google Alert to notify...

How HostPapa's Server Health Team Protected Thousands of WordPress Users
3 Feb

How HostPapa Protected Thousands of WordPress Users

Thanks to HostPapa’s server health monitoring and automatic vulnerability patching, almost 200,000 WordPress installations on HostPapa servers were quickly and automatically protected against a severe content injection vulnerability earlier this week, ensuring that not one single HostPapa customer fell victim to intrusions.   Background: As part of a vulnerability research project, the good folks over at Sucuri have been auditing multiple open source projects looking for various security issues. While combing through WordPress, one of the largest open source content management systems on the market, they discovered a severe content injection (privilege escalation)...